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How reliable is the GWM Tank 500?

The brand new GWM Tank 500 is as imposing as it is shiny! But is it reliable? Let's find out!

Buying a Car3 min read

Is the GWM Tank 500 reliable? A closer look

The GWM Tank 500 is a new entrant to the SA market, making it difficult to assess its long-term reliability. However, we can analyse various factors to form a reasonable assessment.

Great Wall Motors (GWM) has significantly improved its reputation for quality and reliability in recent years. It has invested heavily in research and development, and its vehicles are sold in many global markets. But as with all new cars, sometimes it's only after a few months of ownership that potential issues rear their ugly heads.

Read about the smaller Tank 300's reliability here.


A silver Tank 500 on a dirt road in the country.
Is the Tank 500 a wise buy? Time will tell.


The Tank 500: A thoroughly modern SUV

The Tank 500 is equipped with the latest and greatest in modern technology, including advanced safety features and a sophisticated infotainment system. It also has nice-to-haves like heated, ventilated, and massaging seats and plenty of other high-tech equipment. While this enhances the ownership experience, it also introduces potential points of failure.

Read our review of the 2024 Tank 500 HEV here.


Rear-three-quarter view of the Tank 500 HEV on a dirt road.
It's difficult to predict reliability with cars as new as this.


Limited long-term data

As a newer model, there's limited long-term data on the Tank 500's reliability. However, early owner reviews have generally praised its performance, comfort, and features. However, the Tank 500 HEV, the only (petrol-electric hybrid) Tank 500 model available in SA, is quite thirsty. Some owners report 13 to 20 litres per 100 km, even though the manufacturer says 8! 

We are holding our breath for a diesel model, but we don't know when we'll receive it.

Chad drove the Tank 500 HEV on launch. Read his first drive review.


Profile view of the Tank 500 on a dirt road.
The imposing Tank 500 HEV is built for comfort and adventure.


Warranty coverage

GWM offers a comprehensive warranty package for the Tank 500, demonstrating the brand's confidence in its reliability.

  • Warranty: 7 years or 200,000 km warranty, plus an 8-year or 150,000 km high-voltage battery pack warranty
  • Service plan: 5 years or 75,000 km service plan, with a service interval distance of 15,000 km
  • Roadside assistance: 7 years or unlimited km roadside assistance plan.


Additional tips for assessing vehicle reliability

  • Read owner reviews: Gain insights from real-world experiences. There are usually Facebook groups where disgruntled owners of certain car brands can vent their frustrations. Also, check out review sites such as Hello Peter.
  • Consider warranty coverage: A comprehensive warranty can ease your mind, but it's not the 'be all and end all'. Sometimes, one has to wait long for certain parts, and it's not always a given that a courtesy car is supplied.
  • Test drive the car in question: Experience the vehicle's performance and handling firsthand - but remember, a car with low kilos is usually still problem-free!
  • Consult with a professional: Seek expert advice to identify potential issues. Contact workshop owners who regularly service GWM cars, specifically the more technologically advanced ones.


The Verdict

The GWM Tank 500 certainly has the potential to be a reliable vehicle, especially considering GWM's improved reputation and the vehicle's modern features. However, as with any new vehicle, it's advisable to conduct thorough research, consider individual needs, and potentially consult with a mechanic or workshop owner for a more personalised assessment.

Images in this article courtesy of The Boxcutter.

Author - Ané Albertse

Written by Ané Albertse

Ané was bitten by the motoring bug at a very young age. Her mom recalls her sitting in her stroller as a 3-year old, naming every car that came past. She was creating content for various publications within Media24 when AutoTrader nabbed her for good, and is one of the longest-standing members of the AutoTrader team. She prefers dirt roads to tar and SUVs/bakkies to sports cars, but her greatest passion is helping people find the perfect car for their budget, lifestyle, and personality.Read more

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