Urgent Safety Recall: Ford Puma Fuel Line Issue
Ford Motor Company of Southern Africa (FMCSA) has announced a critical safety recall for specific Ford Puma models manufactured between November 2021 and September 2024. This proactive measure addresses a potential defect where the fuel line may rub against a bracket, leading to damage and a possible fuel leak.
FMCSA has identified that prolonged rubbing could compromise the fuel line, potentially causing a fuel leak. This could result in an engine stall or, in the presence of an ignition source, even a fire. Owners might notice signs such as a fuel odour, visible fuel leaking beneath the vehicle, or smoke originating from fuel contacting a hot surface.
Affected Vehicles and Remedial Action
A total of 1 796 Ford Puma vehicles across Southern Africa are impacted by this recall. This includes:
South Africa: 1 775 vehicles
Namibia: 13 vehicles
Botswana: 6 vehicles
Swaziland: 2 vehicles
FMCSA is actively reaching out to all affected customers, advising them to schedule an appointment with their preferred Ford dealer. Dealers will then conduct a thorough inspection and perform all necessary repairs free of charge to the customer.
How to Check if Your Vehicle is Affected
Ford Puma owners can easily verify if their vehicle is part of this or any other recall by visiting the official Ford South Africa website: www.ford.co.za/owner/recalls/. Simply enter your VIN number into the search bar. You can also view recent safety recalls directly on the site.
Need Assistance?
For any questions or concerns regarding this safety recall, customers are encouraged to contact Ford's Customer Relationship Resolution Centre:
Phone (South Africa): 0860 011 022
Phone (International): +27 12 843 5824
Email: CRC3@ford.com
