When it comes to private driveways, vans don't enjoy the same popularity as double-cabs, even though they could be much better suited for the purposes that these drivers would need them for. From a commercial standpoint, vans serve a much greater purpose and, in some cases, are much better suited for the work that double-cab bakkies currently do.
Related: Ford Transit Custom 2.0SiT panel van SWB Sport (2025) - Welcoming our long-term utility vehicle
Suppose you have been considering adding a van to your own fleet. In that case, you may have asked yourself this question before, but as our long-term test unit has confirmed, there are definitely pros and cons to driving a van. We have documented them here so that you can decide whether to acquire one.
What safety features does the Ford Transit Custom Sport have?
Pros
| Feature | Details |
| Superior Load Capacity & Practicality | High Payload and Volume: It offers a load volume of up to 5.8m³ and a payload of over 1 000 kg (up to 1 269 kilograms in some models), accommodating up to three Euro pallets. The low floor height and wide-opening doors make loading/unloading easy. |
| Security | Cargo Security: Unlike a traditional bakkie with a canopy, the panel van offers superior, enclosed security for your goods and tools, which is a significant factor for businesses in SA. |
| Car-Like Driving Experience | Comfortable Ride: The newer models feature an independent rear suspension and a car-like driving position, offering a ride quality that is often described as relaxed and smooth, even absorbing bumps well on gravel roads. |
| Advanced Technology | Modern Cabin: It features a high-tech interior, including a large 13-inch SYNC 4 touchscreen infotainment system with wireless Apple CarPlay and Android Auto compatibility, as well as a digital instrument cluster. |
| Security and Safety Features | High Safety Rating: It's equipped with modern active and passive safety features, including Intelligent Adaptive Cruise Control, Blind Spot Monitoring, Lane Keeping Aid, and a roof-mounted passenger airbag, which frees up dashboard storage. |
| Good Performance | EcoBlue Diesel Engine: The 2.0-litre EcoBlue turbodiesel engine (100kW/360Nm or 125kW/390Nm) is praised for its strong torque, especially when paired with the efficient manual or 8-speed automatic gearbox, making it capable of handling heavy loads. |
| Height Access | Under 2m Height: The overall height is typically kept under two metres, allowing access to most multi-story car parks and underground loading bays. |
Cons
| Feature | Details |
| Price Point | Premium Cost: The Transit Custom is considered a premium-priced van in its segment, potentially making it more expensive than some rivals or a comparable bakkie setup. |
| Real-World Fuel Economy | Variable Efficiency: While the claimed fuel economy is around 8.0L to 8.2L/100km, real-world driving reviews have seen averages higher, such as over 10L/100km, which can impact running costs. |
| Refinement | Cabin Noise: Some reviewers note that in-cab noise levels could be better suppressed, with exhaust noise sometimes being intrusive. |
| Potential Long-Term Reliability/Maintenance | Long-Term Risk: While local service costs appear reasonable, with minor services costing around R3,200 and primary services around R6,500 (excluding belts/chains, which can be more expensive), the non-SA-specific results raise potential concerns about long-term reliability issues affecting transmissions, suspension, and engines across the broader Transit range. However, local reviews on the latest Custom model are generally positive. |
| Bakkie Dominance | Less Common than Bakkies: Bakkies (pick-up trucks) are the dominant workhorse in South Africa. This means parts might be slightly less accessible in very rural areas compared to the widespread support for popular bakkie brands. |
The Verdict
The Ford Transit Custom is an excellent choice for a South African business that prioritises load security, driver comfort, and advanced technology in a commercial van. It's a modern, capable vehicle that challenges the traditional bakkie workhorse by offering a secure, ample, and highly usable cargo space on a relatively compact footprint.
It is a good buy if:
Cargo Security is your top priority.
You need to move large volumes (like Euro pallets) and heavy payloads.
You spend significant time in the vehicle, and you value comfort and modern features.
You need to access areas with height restrictions, like mall parkades.
You should reconsider if:
Initial purchase price is a critical limiting factor.
You need maximum off-road capability, where a 4x4 bakkie would be better.
You are deeply concerned about long-term fuel costs based on real-world consumption figures.
