Checking a car's service history is crucial for ensuring its reliability and uncovering potential issues affecting its performance or value. Whether you're purchasing a used car or simply keeping track of maintenance on your own vehicle, having access to its service records can provide valuable insights into its maintenance and upkeep.
Related: What is the difference between a maintenance plan and a service plan?
Physical documents
Examining a service booklet is one of the most straightforward methods to check a car's service history. This document, typically provided by the manufacturer or dealership, records all maintenance and repairs performed on the vehicle since its purchase. It includes details such as the date of service, mileage at the time, and the type of service conducted. If you doubt the legitimacy of the service book, call the dealership listed in the book and confirm the work performed on the vehicle; make sure you have the vehicle's identification number (VIN) on hand so that the checks can be carried out.
Digital records
Service histories may also be stored electronically in the vehicle's onboard computer system for newer cars. This information can often be accessed through the car's infotainment system or via a diagnostic tool connected to the vehicle's OBD-II port. However, accessing electronic service records may require specialized equipment or software, so it's advisable to consult a professional if needed. The local arm of the vehicle manufacturer will also have electronic records of vehicles being serviced, along with detailed receipts of what work was carried out on the specific vehicle.
Apps
Some manufacturers and dealerships provide online portals or mobile apps where owners can access their vehicle's service history by logging in with their credentials. These platforms offer convenience and accessibility, allowing owners to review past services and easily schedule future maintenance appointments.
