Warranty specifics
Toyota is well known worldwide for the quality of its products. It is common to find some of its vehicles with well over 1.0 million kilometres on the odometer. This attention to detail and high-end engineering ensures that Toyota can offer class-leading vehicle warranties. The Toyota Hilux is just one such vehicle, which is tough and reliable and offers a very good warranty.
Related: Toyota Hilux Raider 48V (2024) First Drive Review
Toyota has introduced a new derivative of the Hilux that incorporates the hybrid drive technology pioneered in vehicles such as the Prius and Lexus models. Although not the same type of parallel system found in these vehicles, it is still subject to the rigorous technical specifications that Toyota demands. So, what type of warranty does Toyota offer, and what exactly do they cover?
5 Things we love about Toyota's new 48V Hilux
What the Toyota Hilux warranty covers
All Toyota Hilux Raider models come standard with a 9-service / 90 000km service plan and a 3-year/100 000km warranty. The warranty covers mechanical or electrical failure or malfunction due to manufacturing defects or wear and tear.
Toyota also offers an 8-year / 195 000km warranty on the hybrid drivetrain
Customers can additionally purchase service/maintenance/warranty extensions via the comprehensive Toyota dealer network (220 outlets)
What is a mild hybrid (MHEV) car?
The conditions of this warranty shall not apply to:
-A vehicle subjected to negligence, misuse, ignorance, accident, alteration or modification.
-A vehicle serviced or repaired other than by an authorised Toyota distributor or dealer.
-A vehicle which has been subjected to any form of competition.
-Normal service and maintenance costs per service schedule and the replacement costs of service items.
-Problems arising from using parts and accessories other than Toyota Genuine Parts and approved Accessories may arise.
-The Toyota Service Plan does not cover reconditioning and adjustments.
-Vehicles not maintained and serviced per the prescribed maintenance schedule by an authorised Toyota distributor or dealer.
-Any components listed under the Owner's Obligations section regarding service, maintenance and repair.
-Any consequential cost or damage resulting from a component failure.
-Damage caused by operating the vehicle using the incorrect type or grade of fuel (e.g., petrol instead of diesel).
-A vehicle that has been involved in an accident.
-Any consequential damage related to the fitment of a towbar and/or towing. This warranty is expressly in place of any other warranty, expressed or implied, obligation or liability of Toyota South Africa Motors (Pty) Ltd. or its authorised Toyota dealers. Regarding Toyota's responsibility and liability, these warranty terms are only valid and applicable to vehicles sold, registered and operating in South Africa, Namibia, Lesotho, Swaziland and -Botswana. The warranty period is not extended due to any repairs or replacement during the warranty period.
What is the maintenance cost of hybrids in South Africa?
Transfer of warranty
The warranty on the vehicle is transferable should the vehicle be sold, provided that all prescribed services have been carried out in compliance with the warranty terms and conditions.
