Ford EcoSport Models Recalled for Potential Transmission Issue
Ford Motor Company of Southern Africa (FMCSA) has announced a safety recall for specific Ford EcoSport models manufactured between April 2021 and July 2022. The recall addresses a potential concern with the front half shafts, which may not have been fully inserted into the transmission during assembly.
What could happen?
This oversight could lead to the half shaft disengaging from the transmission, potentially losing engine power while driving. Furthermore, if the vehicle is placed in "Park" without the park brake engaged, a vehicle rollaway could occur. Both scenarios significantly increase the risk of an accident.
Some 2 872 vehicles are affected across Southern Africa, comprising 2 806 in South Africa, 25 in Botswana, and 41 in Namibia.
Ford is getting in touch
FMCSA proactively contacts all affected customers, advising them to schedule an appointment with their preferred Ford dealer. Dealers will inspect the vehicles and carry out any necessary repairs at no cost to the customer.
Check if your car is affected
EcoSport owners who wish to verify if their vehicle is involved in this or any other recall can do so by visiting www.ford.co.za/owner/recalls/ and entering their VIN number. The website also displays recent safety recalls.
If owners have any questions regarding this customer service action, they can contact the Ford Customer Relationship Resolution Centre directly at 0860 011 022, +2712 843 5824 (for international callers), or via email at CRC3@ford.com.
