What is covered under Volkswagen Touareg manufacturer car warranty?

By Farzana Chaumoo

VW Touareg owners can have peace of mind knowing that a New car under Warranty is covered for a variety of services.

 

Volkswagen Touareg Basic Warranty coverage

• 5 year/100 000 km Automotion Maintenance Plan
• 3 year/120 000 km warranty
• 12-year anti-corrosion warranty
• 15,000 km service intervals

 

New Vehicle Warranty (manufacturer warranty)

All new Passenger Volkswagens, which includes the Touareg, are covered by a 3-year/120,000km warranty which is inclusive in the price of the car. This comprehensive warranty covers you against defects and repairs for the first three years.

In addition, most of the models are also covered by a 12-year Anti-Corrosion Warranty. The new vehicle warranty is applicable to all models in the Volkswagen Passenger vehicle range sold in South Africa, Namibia, Botswana, Lesotho and Swaziland. 

All genuine Volkswagen parts and accessories fitted by a Franchised Volkswagen Dealership are covered by a 1-year workmanship warranty that is effective from the purchase date. 

 

General Conditions

Items, where the lifetime of the component is or can be influenced by driving style and external factors, will only be considered under the terms of the warranty for a period of six months. Beyond that limit, the defects must be classified as wear and tear and will not be covered by the vehicle warranty unless a clear manufacturing defect is identified.

Components subject to wear and tear include, but are not limited to:

•     Brake linings and disc pads
•     Clutch release bearings
•     Clutch pressure plates and centre plates
•     Tyres
•     Wiper blades (wiper rubbers have no warranty owing to their conditions of use)
•     Seat and backrest covers
•     Floor coverings
•     Spark plugs
•     Batteries for key fobs and alarms
•     Light bulbs
•     Shock Absorbers

Mechanical adjustments after six months are also excluded from warranty cover such as:

•     Adjustments to doors, flaps, boot lids, bonnets, sunroof
•     Brake adjustment
•     Clutch adjustment
•     Headlight adjustment
•     Steering geometry adjustments
•     Wheel balancing

In the event of warranty repairs being necessary, any Volkswagen Authorised Network will be able to carry out any rectification work under the terms of the warranty.

PS: The manufacturer's/new vehicle warranty on a Touareg is not affected by any change in ownership of the vehicle.