Both the Ford Transit and Tourneo Connect models were introduced to the local market in 2015 and were pulled from the local Ford line-up in 2018 as the brand consolidated its local offerings into what it may consider its most popular products.
Related: Top 5 Ford Tourneo / Transit Connect accessories you didn't know you needed
As the passenger car version of what is, in essence, a light commercial van, the Tourneo Connect provided an alternative to the passenger vehicle versions of the Volkswagen Caddy, but with a unique Ford twist thrown in courtesy of its ergonomics, clever storage solutions and of course, two EcoBoost petrol engine options. In today's piece, we expand upon the manufacturer warranty offered with the Ford Tourneo Connect, some of which will still be valid on pre-owned examples of this product.
Warranty
When new, the Tourneo Connect models were sold as standard with a six-year/90 000km service plan and a four-year/120 000km comprehensive warranty.
What is covered?
- Corrosion: This applies to all metal surfaces of the vehicle but is limited to extreme examples such as the vehicle coming into contact with highly corrosive chemicals or substances.
- Safety Restraint System: This aspect of the warranty covers the seatbelts and airbag system in the event of defects.
- Powertrain: A powertrain warranty covers the engine (all internally lubricated parts, cylinder block, cylinder heads, electrical fuel pump, powertrain control module, engine mounts etc) transmission (all internal parts, clutch cover, seals and gaskets etc), front-wheel and rear-wheel drive, four-wheel drive or all-wheel-drive systems. Some of these items include axle shafts, rear bearings, centre support bearing, drive axle housing and the like.
- Bumper-to-Bumper: As its name suggests, most components are covered, however, items deemed ‘wear and tear’ such as tyres, brake discs, brake pads and a clutches are not covered under the factory warranty, unless there is a premature failure of the clutch system, in which case this will be dealt with on a case-by-case basis.
- Emissions: The Defects and Performance emissions warranties cover defective parts related to the vehicle’s emissions system, such as the airflow sensor, catalytic converter, and exhaust manifold.
Since many of these products will be out of, or close to out of their respective warranties, it is worth noting that Ford has what is called Ford Protect, an extended warranty that you as the owner of the vehicle can customise to suit your specific parameters. As with the factory warranty, any excessive driver abuse or improper servicing of your vehicle while it is covered by the Ford Protect plan may result in your warranty being declared void.
It is therefore recommended that you as the owner of the vehicle ensure that genuine Ford parts are used when servicing the product and following new legislature, that your vehicle is maintained by an accredited Ford dealership or by an RMI-approved workshop. The modification of your vehicle with non-Ford approved parts is also grounds for having your warranty declared void.
Recommended next:
