Answer
Apr 17, 2019 - 08:29 PM
Hi there
We apologise for the experience you have had while purchasing your vehicle. Here at AutoTrader, we bring buyers and sellers together through our various online platforms (apps, site, mobi site). This means that we are not directly involved with any sales of vehicles.
We highly recommend you make contact with the Motoring Industry Ombudsman of South Africa (MIOSA) they will be best placed to advise you on a way forward, as well as assisting you to submit your complaint. Here is link to their site: http://www.miosa.co.za/
Should you want to keep us up to date, and perhaps report the dealer in question, please send an email with your contact info and the full complaint to customerservice@autotrader.co.za , where one of our friendly team members will follow up on the case. All the forms and the processes are available on the site to guide you. They are in the best position to offer you help, guidance and next steps. Here are their contact details: • Email address: Info@miosa.co.za • Tel number: 0861 1 MIOSA (0861 1 64672) • Fax number: 086 630 6141 • Postal address: Suite 156, Private Bag X025, Lynnwood ridge 0040 Thank you The AutoTrader team
Should you want to keep us up to date, and perhaps report the dealer in question, please send an email with your contact info and the full complaint to customerservice@autotrader.co.za , where one of our friendly team members will follow up on the case. All the forms and the processes are available on the site to guide you. They are in the best position to offer you help, guidance and next steps. Here are their contact details: • Email address: Info@miosa.co.za • Tel number: 0861 1 MIOSA (0861 1 64672) • Fax number: 086 630 6141 • Postal address: Suite 156, Private Bag X025, Lynnwood ridge 0040 Thank you The AutoTrader team
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